FAQ

ozcarmats customizes luxury car mats for your car. We use 3D scanning technology to obtain detailed data about your car and design 100% perfect fitting foot mats by a combination of machine and hand.
We use the highest quality materials, the finest patterns, and the most specialized sewing techniques to not only enhance the style of your car, but also provide superior durability and aesthetics.
Our all-weather mats are flexible enough to protect your car in any season. These floor mats are waterproof, snowproof, mudproof, and easy to clean!
Choose ozcarmats and enjoy your car.

Absolutely! We offer floor mats for the front, second, and third rows (where applicable). You can purchase mats individually or as a complete set based on your needs. We also customize mats to fit the interior layout of different vehicle models. For special requests, feel free to contact us directly. If your vehicle is a collector-grade classic car or an extremely rare limited-edition model, please reach out to us anytime and send photos of the interior. Our designers will create a bespoke solution tailored specifically for yours.

Yes, we all have special quick installation design, it only takes 2-5 minutes to install. No need to remove the factory carpet.

This rarely happens. If the car mats does not fit, please contact us immediately and we will arrange for a designer to remake and ship the car (you do not need to return the unsuitable footbed). Please trust our service until you are satisfied.

Ozcarmats shipping includes sea freight, air freight, and truck transport. We'll select the most suitable shipping combination based on your address! Ozcarmats car mats utilize reliable door-to-door courier services for delivery throughout Australia. All orders are delivered directly to your door.

We offer free shipping and also provide express delivery services for an additional fee.

Estimated delivery time depends on your shipping location and whether you choose free shipping or express service. Production cycle: 5-7 days. Shipping cycle: Free shipping: 5-10 days. Express service: 5-7 days. Total delivery cycle: Free shipping: 10-17 days. Express service: 10-14 days.

Yes, once your order is processed and shipped, you will receive a tracking number via email to monitor your shipment in real time.

Ozcarmats covers all taxes, duties, and consumption taxes.